Gulfa Mineral Water and Processing Industries LLC
SAP & IT Manager – FMCG
Dubai, Dubai•Full-time
AED 13,000 - AED 15,000 annually
AED 13,000 - AED 15,000 annually
About the Job
Job Descriptions:
- Lead and manage the company’s SAP Business One environment, IT infrastructure, systems, networks, security, and business applications.
- Manage SAP Business One implementation, customization, upgrades, integrations, troubleshooting, and continuous improvement.
- Strong knowledge of SAP Business One modules covering Finance, Sales,
- Purchasing, Inventory, Warehouse, Production, MRP, and Reporting.
- Translate business requirements from Finance, Sales, Supply Chain,
- Procurement, Warehouse, and Production into effective SAP Business One solutions.
- Manage SAP Business One add-ons, APIs, integrations, Crystal Reports, dashboards, and third-party applications.
- Ensure proper master data management, user authorization, approval workflows, system controls, and transactional accuracy.
- Identify opportunities for automation, process improvement, reporting enhancement, and digital transformation across the business.
- Support and optimize key FMCG processes including Order-to-Cash,
- Procure-to-Pay, Inventory Management, Warehouse Operations, Production Planning, MRP, and Finance.
- Lead IT infrastructure including servers, networks, firewalls, VPN, Wi-Fi, backups, cloud services, and disaster recovery.
- Manage Microsoft 365, Entra ID, Intune, Active Directory, endpoint security, and user access controls.
- Develop and enforce cybersecurity policies, backup procedures, access controls, and IT governance standards.
- Manage laptops, desktops, printers, mobile devices, CCTV, IP telephony, and other IT assets.
- Manage SAP vendors, implementation partners, consultants, software providers, and IT service providers.
- Lead the internal IT team and ensure timely resolution of business-critical SAP and IT issues.
- Maintain high system availability and minimize operational downtime.
- Develop IT/SAP policies, SOPs, documentation, business continuity plans, and disaster recovery procedures.
- Prepare IT budgets, CAPEX/OPEX requirements, license planning, technology roadmaps, and management reports.
- Work closely with senior management to improve operational efficiency through SAP Business One, automation, and technology.