Gulfa Mineral Water and Processing Industries LLC
IT Manager - FMCG
Dubai, Dubai•Full-time
AED 13,000 - AED 15,000 monthly
AED 13,000 - AED 15,000 monthly
About the Job
Responsibilities:
- Suggest and support the procurement process for any new IT equipment.
- Deploying and enforcing security policies and procedures.
- Maintaining and administering computers, servers, and IT equipment.
- Provide IT technical support and resolve reported problems for colleagues.
- Assist with IT onboarding of new colleagues & offboarding of departing staff.
- IT Assets tracking, issuance, and Inventory management.
- Suggesting and implementing improvements in procedures and IT equipment.
- Management of Microsoft Office 365, Intune, and Entra ID for the Gulfa team.
- Management of the on-premises server environment.
- Support the ongoing/upcoming IT Projects to stick with agreed timelines & coordination, and follow-ups.
- IT supports during working & nonworking hours.
- Minimize the downtime during any upgrades and failures of hardware/software.
- Administration, Maintenance & Upgrades of CCTV Infrastructure for all the sites.
- Coordination between multiple vendors for support-related queries and follow-ups till the solution is in place.
- Network printers support the alignment of preventive maintenance.
- Administration of Avaya IP telephony PBX and support its associated services.
- Support & administration for point-to-point tunnelling, VPN, and Network security.
- Propose upgrades, configure new patches, or replace end-of-life infrastructure devices.
- Administration and support for SharePoint sites and rights management for data security.
- Wired and Wireless network management for all Gulf sites.
- Maintain the Company SIM card and the Company Mobile phone issuance and its users' records.
- Maintain Credit Card Payment Terminal issuance and its users' records.
- Implement policies/standards to improve the quality and efficiency of support services based on.
- Suggest and support cost-cutting practices on IT expenses by adopting new technologies, while taking appropriate measures to avoid any challenges.
About Gulfa Mineral Water and Processing Industries LLC
Gulfa was founded in 1975 as the first water company in the GCC and has since raised the standards of our bare necessity of water consumption. The wells in Masfout that surround the foundation of Gulfa have been naturally flowing through centuries, and it is through Gulfa that we are able to consume such mineral-enriched water to our convenience.