Gulfa Mineral Water and Processing Industries LLC

Horeca Supervisor

Dubai, Dubai•Full-time
AED 5,000 - AED 6,000 monthly
About the Job
Responsibilities:
  • Supervise and manage daily HORECA sales operations, including hotels, restaurants, cafés, and catering customers.
  • Lead and monitor the HORECA sales team to achieve sales targets and business objectives.
  • Develop new customer accounts and maintain strong relationships with existing clients.
  • Identify new business opportunities and expand market coverage.
  • Monitor customer orders, product availability, deliveries, and payment collections.
  • Coordinate with the logistics and distribution teams to ensure timely deliveries.
  • Monitor sales performance, prepare daily and monthly sales reports, and track targets.
  • Ensure proper implementation of pricing, promotions, and company sales policies.
  • Monitor competitor activities and market trends to identify growth opportunities.
  • Ensure customer satisfaction and resolve complaints professionally.
  • Conduct regular market visits and support the sales team in achieving targets.
  • Prepare sales forecasts and provide regular updates to management.

Requirements:
  • Minimum 5-7 years of experience in HORECA sales, preferably in FMCG, bottled water, or beverage distribution.
  • Previous experience in supervising and managing a sales team.
  • Strong customer relationship, negotiation, and communication skills.
  • Good knowledge of the UAE HORECA market.
  • Valid UAE driving licence is preferred.
  • Ability to achieve sales targets and manage customer accounts effectively.